Free Refund Policy Generator for Small Business

How to use

1. Enter your business name and pick the business type.
2. Choose the refund window (7/14/30/60 days or custom) and decide on a restocking fee for goods.
3. Add any extra conditions, one per line, in the conditions box.
4. Copy or download the policy and post it at checkout and in your order emails.
5. Check the state-law note and have a professional review before publishing.

General information only — not medical, financial or legal advice. Figures cross-checked against public official sources (IRS / HMRC / NHS / WHO guidance); content last reviewed September 2026. For decisions that matter, confirm with a licensed professional in your country.

About this tool

A clear refund policy prevents most refund disputes before they start. Choose your business type — digital products, physical goods or services — and the wording adapts: the refund clock runs from purchase, delivery or completion respectively. Set a window of 7, 14, 30 or 60 days (or a custom length), decide whether a restocking fee applies to returned goods, and add your own conditions, which appear as an additional-terms section. The draft covers eligibility, how to request a refund, processing time, non-refundable items and a state-law note, because consumer-protection laws in all 50 states may add rights this policy cannot take away. This template is a starting point, not legal advice — have a qualified professional review before use. Your inputs never leave the browser.

FAQ

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